Customer Expertise
Do you know what the most frustrating thing about working in customer service is? It is the constant need to acknowledge that the customer is always right. If you didn’t have to do that then things might not actually be so bad and you might even enjoy working in customer service…
Unfortunately, that is just not the reality. The worst part is when customers come into your store and begin to tell you all of the things that you are doing wrong and could do better. I’m sorry, would you like to work here? If not, then keep your opinions to yourself, thanks.