The Ball’s in Whitney’s Court
Whitney described the owner to be somewhat disrespectful during their first and only encounter. After all, he postponed her refund for totally bogus reasons, and he wasn’t going to do anything about the waitress who committed identity fraud. He knew the ball was in Whitney’s court now, but the only question was how much further was she going to take it?
The owner decided that the $10 refund wasn’t enough. No, he was going to refund her entire meal and issue a formal apology if it would get her off his back. To those on the sidelines, that might seem like enough, but Whitney smelled blood in the water, and she was out for more.