I didn’t sign up for this!
You may already be acquainted with that sense of dread we spoke about in which it feels like clients have made it their life’s work to ruin our days. While you may grow accustomed to this, taking things personally can be difficult at times, especially when the client says something like this:
Although being a hairdresser necessitates formal education, it also necessitates talent and practice. When this hairstylist first started out, a client criticized her for having “an evident lack of confidence.” We’re glad she’s making fun of it now, given that it must have hurt to hear when she was younger!