Second Nature
Being a receptionist necessitates a wide range of abilities. After all, you are in charge of answering the phone and making sure that the computer system is up and running (not really, though). Knowing how to meet and make everyone feel at ease is another important role of a secretary, though it goes unnoticed in the grand scheme of things.
Even though things should be easy, offices are notorious for having some of the most perplexing systems in the world. Fortunately, when someone is good at their job, they usually don’t have to worry about getting everything done because it comes naturally to them. What would we do if we didn’t have office personnel who kept an eye on the company’s health?