Boarding the plane
While at the airport, Norma had no idea that once she was to get on that plane, things would never be the same for her. While she was boarding the plane, she found her seat and sat down, but there was a huge problem, the seats were so tiny she could barely fit.
There was really nothing that she could say or do about it at the moment so she just remained seated. She figured that she would wait and see if anyone else would join her aisle, if not, she would be able to lift up the armrest and make more room for herself.