Reaction
Part of the reason why the video went so viral was because it sparked an interesting debate online. A lot of people felt like Emma was right, but that she could have handled the situation a lot better than the way she did. There was no need to be insulting and hurt other people’s feelings.
At the same time, the other group of people online felt that Norma and the other man didn’t have to change for anyone and had a right to fly no matter what others thought. It was a heated debate that would continue for months after the video was posted and went viral.