Apology
At first, he had no idea what this was about, but then when they told him that they knew it was him taking the flowers, he broke down in tears. He was clearly a mess and knew that what he was doing was a shameful thing. He explained what had happened to him and why he did it.
After telling the police and the family member what happened to him and his struggle over the years, they decided to just leave him alone. But something was wrong here, the one family member thought that this person shouldn’t be suffering in silence like this. Something had to be done here to help.