It Fell from 5 Stories up
If you think tech support workers are magical, you’re only half-right. For the most part, they Google whatever problems they encounter for quick solutions. Other times, they require pulling out their go-to bag of tricks to make it appear as if our computers are back in working order.
However, magic, Googling, and tricks can only go so far. If you drop your laptop from five stories up, there’s basically no way you can fix it. The best anyone can do is maybe extract data from the hard drive, but even that might be impossible in this situation.