Not welcome
When the movers knocked on the door that day to come and collect Ehsan’s things so that Myles and Tracie could move in, he didn’t let them inside the house. He simply just did not open up the door. The movers didn’t know how to react to this, it had never happened before.
They thought at first that nobody was home, so they drove away. But they were confused because they had spoken to Ehsan the day before and they agreed on what time they should come. They couldn’t reach him on the phone, so they decided to come back the next day and try.