Have you ever heard the saying ‘the customer is always right’? Chances are you probably have and chances are you know why this saying beats true. As frustrating as it can sometimes be, the need for good customer service can be what keeps a business from sinking or succeeding. But at the same time, it is impossible to make sure everyone’s needs are always met. If you have ever worked in the field, you know how difficult it can be to not only keep some customers happy but to keep a straight face whilst doing it. So it is important to remember to step back and laugh about the things that happen in workplace customer service. Because if you don’t, you just might cry instead.
Ancient Complaint
It is hard to imagine living in ancient times, considering we are so far away from that lifestyle today. Apart from the basic human functions like eating, drinking, and sleeping, there aren’t that many similarities between human life today versus back then.
Well, don’t fret because apparently customer service relations were the exact same even back then. Sending complaints was possible, you just had to do it in a different form. All you had to do was make a clay tablet with an explanation pressed into it explaining your complaint.